Plans, Payments & Account queries
17 articles
Written by Ross and Hugh


How do I start coding after I purchase?

Written by Ross. Updated over a week ago
What is Your Refund Policy?
Our refund policy
Written by Hugh. Updated over a week ago
How Do I Merge Accounts?
How to link your billing account to a coding account
Written by Hugh. Updated over a week ago
I Forgot My Password - How Do I Retrieve It?
Here's how to get it back
Written by Hugh. Updated over a week ago
How Do I Know My Child is Learning?
The educational impact of our product
Written by Hugh. Updated over a week ago
How Does The Code Editor Work?
Learn how to make use of the many features in our Code Editor
Written by Hugh. Updated over a week ago
How Do I Cancel My Account?
Sorry to hear you want to leave us! 😢
Written by Hugh. Updated over a week ago
What is Code Kingdoms?
We're biased, but we think it's pretty awesome.
Written by Hugh. Updated over a week ago
What Are the System Requirements for Code Kingdoms?
Not sure if your device will run Minecraft or Roblox? We can help you figure this out.
Written by Hugh. Updated over a week ago
Can I Share a Code Kingdoms Account with Someone Else?
Why it's best to purchase a family plan for multiple coders
Written by Hugh. Updated over a week ago
Do You Support Other Languages?
Not right now, but it's something we're working on! 👍
Written by Hugh. Updated over a week ago
How Do I Add an Existing User to My Account?
If you need to link user accounts to your payment account, follow these steps.
Written by Hugh. Updated over a week ago
I Purchased the Wrong Plan
No problem! Here is how to switch to the correct one
Written by Hugh. Updated over a week ago
How Do I Send a Gift?
Code Kingdoms is a great gift to send someone. Here's how you can send a gift, or redeem one if somebody gifted you
Written by Hugh. Updated over a week ago
How Do I Activate a Gift?
Somebody gave you a Code Kingdoms gift? Great! Here's how to activate it and dive right in to coding
Written by Hugh. Updated over a week ago
Do You Store My Card Details?
We don't.
Written by Hugh. Updated over a week ago
My Card Was Declined - What Should I Do?
What to do if your payment method isn't working
Written by Hugh. Updated over a week ago