Plans, Payments & Account queries

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18 articles in this collection
Written by Ross and Hugh

How do I start coding after I purchase?

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Written by Ross
Updated over a week ago

What is Your Refund Policy?

Our refund policy
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Written by Hugh
Updated over a week ago

How Do I Merge Accounts?

How to link your billing account to a coding account
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Written by Hugh
Updated over a week ago

I Forgot My Password - How Do I Retrieve It?

Here's how to get it back
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Written by Hugh
Updated over a week ago

How Do I Know My Child is Learning?

The educational impact of our product
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Written by Hugh
Updated over a week ago

How Does The Code Editor Work?

Learn how to make use of the many features in our Code Editor
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Written by Hugh
Updated over a week ago

How Do I Cancel My Account?

Sorry to hear you want to leave us! 😢
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Written by Hugh
Updated over a week ago

What is Code Kingdoms?

We're biased, but we think it's pretty awesome.
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Written by Hugh
Updated over a week ago

What Are the System Requirements for Code Kingdoms?

Not sure if your device will run Minecraft or Roblox? We can help you figure this out.
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Written by Hugh
Updated over a week ago

Can I Share a Code Kingdoms Account with Someone Else?

Why it's best to purchase a family plan for multiple coders
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Written by Hugh
Updated over a week ago

Do You Support Other Languages?

Not right now, but it's something we're working on! 👍
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Written by Hugh
Updated over a week ago

How Do I Add an Existing User to My Account?

If you need to link user accounts to your payment account, follow these steps.
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Written by Hugh
Updated over a week ago

I Purchased the Wrong Plan!

No problem! Here is how to switch to the correct one
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Written by Hugh
Updated over a week ago

How Do I Send a Gift?

Code Kingdoms is a great gift to send someone. Here's how you can send a gift, or redeem one if somebody gifted you
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Written by Hugh
Updated over a week ago

How Do I Activate a Gift?

Somebody gave you a Code Kingdoms gift? Great! Here's how to activate it and dive right in to coding
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Written by Hugh
Updated over a week ago

I'm Buying as a Gift: Does the One Year Plan Start as Soon as I Make the Purchase?

Don't worry - it starts the day you activate your account!
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Written by Hugh
Updated over a week ago

Do You Store My Card Details?

We don't.
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Written by Hugh
Updated over a week ago

My Card Was Declined - What Should I Do?

What to do if your payment method isn't working
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Written by Hugh
Updated over a week ago